Hiver - Gmail-based customer service solution

Hiver is a Chrome extension that allows teams to deliver multi-channel customer service directly within Gmail. With features like email management, knowledge base creation, live chat, WhatsApp integration, and voice support, Hiver makes it easy for teams to collaborate and provide a better customer experience. Users can loop in teammates, receive collision alerts, automatically assign emails, track key metrics, personalize responses, set SLAs, and integrate with popular apps like Asana, JIRA, Salesforce, Slack, and Zapier. Hiver is designed for simplicity and offers 24x7 support, making it a secure and user-friendly customer service solution.